Terms and Conditions of Sale

All sales shall be governed by the following simple policies and wordy legalese provisions:


1. We Only Sell Wholesale

We only sell to wholesale customers, "business to business". We do not sell retail to the general public.


2. Orders Are Binding

Once accepted by Quiltex, the order placed by you, the customer, is binding. This means that a final agreement on the sale and delivery of the goods ordered has been entered into and has been mutually agreed upon.


3. Refusals and/or Cancellations Can Be Expensive


Should you refuse to accept goods that were correctly ordered, fulfilled, and shipped, a 25% restocking charge will be charged to your account for immediate payment. You shall also be responsible for the cost of any freight charges on said refused shipment(s).


  • You may cancel an order for goods within 3 calendar days, from the date of the order, with no penalty.
  • If you cancel an order for goods within 4 to 30 calendar days, from the date of the order, a 15% cancellation fee will be charged to your account for immediate payment. 
  • After 30 calendar days from the date of the order, cancellations are not accepted.

    4. Returns Are Accepted Only Under Certain Circumstances

    Please refer to our Returns Policy for rules governing returns.


    5. No Minimums

    We, of course, sell fabric by the bolt (standard lengths vary), but we have no established minimum bolt order quantities or dollar amounts. Have fun and buy what you want!


    6. Prices May Vary

    We reserve the right to modify our pricing at any time, for any reason, with or without notice.


    7. Methods of Payment 

    We accept VISA, MC and Amex. We also accept Interac E-transfers.

    For in stock items, payment in full is required immediately prior to shipment.

    For Pre-Order items, payment in full is required immediately prior to shipment of the Pre-Order once it arrives at our at warehouse. In other words, you will not be charged when you place the order, but rather when it is ready to ship to you. 


    8. Deliveries Can Be A Moving Target

    We make every effort within our power to deliver your goods to you within the estimated time-frames given when the order was placed.  However delays that are out of our control, can, and do, occur which can affect the timeliness of deliveries. 

    Should an order be delayed more than 6 months after the expected delivery, we will cancel the order at your request.


    9. Backorders Happen

    Unfortunately, part of our business, and yours, is having to deal with the inevitable case of backorders for goods.

    Our policy on backorders is to ship any backorders we receive from our suppliers within a 6 month period after the original shipment. Backorders older than 6 months are automatically cancelled.  


    10. Our Website Isn't Perfect

    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
    In no case shall Quiltex Inc, Quiltex.ca, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


    11. You Indemnify Quiltex

    You agree to indemnify, defend and hold harmless Quiltex and any of our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions of Sale or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    12. Severability

    In the event that any part of these Terms and Conditions of Sale is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Sale, such determination shall not affect the validity and enforceability of any other remaining provisions.


    13. Governing Law

    These Terms and Conditions of Sale and any separate agreements whereby we provide you Services, of any kind, shall be governed by and construed in accordance with the laws of Ontario, Canada.


    14. Changes To This Document Can Happen

    You can review the most current version of the Terms and Conditions of Sale at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Sale by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of any changes to these Terms and Conditions of Sale constitutes acceptance of those changes.


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